Support

Juniper was the first North American IP routing vendor to achieve the prestigious TL 9000 certification by the Quality of Excellence for Suppliers of Telecommunications (QuEST) Forum in the router category, for design, development, provision and service and support.

What is J-Care?

It's the world-class service and support that you expect from a company that delivers the industry's best infrastructure and security products. With J-Care, you now have the confidence knowing that Juniper will do our part to keep you on top of the world!

Technical Documentation

Steel-Belted Radius Documentation

Documentation for
Carrier & Service Provider Products	Enterprise Products
Steel Belted Radius Carrier Release 7.0 SBR/Service Provider Edition Release 6.1 SBR/Service Provider Edition Release 6.0 SBR/High Availability Release 5.5 SBR/Service Provider Edition Release 5.4 SBR/Service Provider Edition Release 5.3 SBR SIM Server Release 5.4 SBR Mobile IP Module Release 5.3.2 SBR Mobile IP Module Release 5.3 SBR Service Level Manager Release 5.3 Password Amplifier	SBR/Global Enterprise Edition Release 6.1 SBR/Enterprise Edition Release 6.1 SBR/Global Enterprise Edition Release 6.0 SBR/Enterprise Edition Release 6.0 SBR/Global Enterprise Edition Release 5.4 SBR/Enterprise Edition Release 5.4 SBR/Global Enterprise Edition Release 5.3 SBR/Enterprise Edition Release 5.3 SBR Appliance Password Amplifier Odyssey Certificate Authority

Carrier & Service Provider Documentation

Steel Belted Radius Carrier Software 7.0	File format help
	Published	HTML	TGZ & ZIP	PDF
Steel Belted Radius Carrier Administration and Configuration Guide	9/19/2008	Frames \| No Frames	ZIP [8.5 MB]	PDF [6.99 MB]
Steel Belted Radius Carrier Installation Guide	9/19/2008	Frames \| No Frames	ZIP [2.7 MB]	PDF [1.85 MB]
Steel Belted Radius Carrier Reference Guide	9/19/2008	Frames \| No Frames	ZIP [5.5 MB]	PDF [5.97 MB]
Steel Belted Radius Carrier 7.0 Release Notes	9/19/2008	Frames \| No Frames		PDF [223 KB]
Addendum to the Steel-Belted Radius Carrier Installation Guide and Release Notes	12/22/2008			PDF [29.6 KB]

Steel-Belted Radius Service Provider Edition Release 6.1
Title	Release Date	Format
SBR Installation and Upgrade Guide	November 2007	PDF [1.2 MB]
SBR Administration Guide (Service Provider Edition)	November 2007	PDF [4.3 MB]
SBR Reference Guide	November 2007	PDF [2.7 MB]
SBR Scripting Guide	November 2007	PDF [1.1 MB]
SBR 6.1 Release Notes	November 2007	PDF [167 KB]

Steel-Belted Radius Service Provider Edition Release 6.0
Title	Release Date	Format
SBR Getting Started Guide	February 2007	PDF [1.2 MB]
SBR Administration Guide (Service Provider Edition)	February 2007	PDF [4.7 MB]
SBR Reference Guide	February 2007	PDF [2.9 MB]
SBR Scripting Guide	February 2007	PDF [1.8 MB]
SBR 6.0.1 Release Notes	June 2007	PDF [167 KB]

Steel-Belted Radius/High Availability Release 5.5
Title	Release Date	Format
SBR/HA Installation Guide	June 2007	PDF [1.4 MB]
SBR/HA Administration Guide	June 2007	PDF [4.3 MB]
SBR/HA Reference Guide	June 2007	PDF [2.4 MB]
SBR/HA 5.5 Release Notes	June 2007	PDF [105 KB]

Steel-Belted Radius Service Provider Edition Release 5.4
Title	Release Date	Format
SBR Getting Started Guide	March 2006	PDF [1.0 MB]
SBR Administration Guide (Service Provider Edition)	March 2006	PDF [3.8 MB]
SBR Reference Guide	March 2006	PDF [2.0 MB]
SBR LDAP Scripting Guide	March 2006	PDF [520 KB]
SBR 5.4.1 Release Notes	May 2007	PDF [184 KB]

Steel-Belted Radius Service Provider Edition Release 5.3
Title	Release Date	Format
SBR Getting Started Guide	October 2005	PDF [1.0 MB]
SBR Service Provider Edition Administration Guide	October 2005	PDF [3.8 MB]
SBR Reference Guide	October 2005	PDF [1.9 MB]
SBR 5.3 Release Notes	October 2005	Text [17 KB]

SBR SIM Server Release 5.4
Title	Release Date	Format
SBR SIM Server Administration Guide(Revision 02)	June 2008	PDF [1.8 MB]
SBR SIM Server Administration Guide (Revision 01)	December 2006	PDF [2.0 MB]

SBR Mobile IP Module Release 5.3.2
Title	Release Date	Format
SBR Mobile IP Module Administration Guide	July 2007	PDF [979 KB]

SBR Mobile IP Module Release 5.3
Title	Release Date	Format
SBR Mobile IP Module Administration Guide	February 2007	PDF [1.0 MB]
SBR Mobile IP Module v5.3 Release Notes	February 2007	Text [18 KB]

SBR Service Level Manager Release 5.3
Title	Release Date	Format
SBR Service Level Manager Administration Guide	January 2006	PDF [3.2 MB]
SBR Service Level Manager v5.3 Release Notes	January 2006	Text [17 KB]

Password Amplifier
Title	Release Date	Format
Password Amplifier Manual	September 2004	PDF [142 KB]

Enterprise Documentation

Steel-Belted Radius Global Enterprise Edition Release 6.1
Title	Release Date	Format
SBR Installation and Upgrade Guide	November 2007	PDF [1.2 MB]
SBR Administration Guide (Global Enterprise Edition)	November 2007	PDF [4.7 MB]
SBR Reference Guide	November 2007	PDF [2.7 MB]
SBR Scripting Guide	November 2007	PDF [1.1 MB]
SBR 6.1.1 Release Notes	November 2008	PDF [185 KB]
SBR 6.1 Release Notes	November 2007	PDF [167 KB]

Steel-Belted Radius Enterprise Edition Release 6.1
Title	Release Date	Format
SBR Installation and Upgrade Guide	November 2007	PDF [1.2 MB]
SBR Administration Guide (Enterprise Edition)	November 2007	PDF [3.8 MB]
SBR Reference Guide	November 2007	PDF [2.7 MB]
SBR Scripting Guide	November 2007	PDF [1.1 MB]
SBR 6.1.1 Release Notes	November 2008	PDF [185 KB]
SBR 6.1 Release Notes	November 2007	PDF [167 KB]

Steel-Belted Radius Global Enterprise Edition Release 6.0
Title	Release Date	Format
SBR Getting Started Guide	February 2007	PDF [1.2 MB]
SBR Administration Guide (Global Enterprise Edition)	February 2007	PDF [4.7 MB]
SBR Reference Guide	February 2007	PDF [2.8 MB]
SBR Scripting Guide	February 2007	PDF [1.5 MB]
SBR 6.0.1 Release Notes	June 2007	PDF [167 KB]

Steel-Belted Radius Enterprise Edition Release 6.0
Title	Release Date	Format
SBR Getting Started Guide	February 2007	PDF [980 KB]
SBR Administration Guide (Enterprise Edition)	February 2007	PDF [3.8 MB]
SBR Reference Guide	February 2007	PDF [2.8 MB]
SBR Scripting Guide	February 2007	PDF [1.5 MB]
SBR 6.0.1 Release Notes	June 2007	PDF [167 KB]

Steel-Belted Radius Global Enterprise Edition Release 5.4
Title	Release Date	Format
SBR Getting Started Guide	March 2006	PDF [980 KB]
SBR Administration Guide (Global Enterprise Edition)	March 2006	PDF [3.2 MB]
SBR Reference Guide	March 2006	PDF [1.9 MB]
SBR LDAP Scripting Guide	March 2006	PDF [520 KB]
SBR 5.4.1 Release Notes	May 2007	PDF [184 KB]

Steel-Belted Radius Enterprise Edition Release 5.4
Title	Release Date	Format
SBR Getting Started Guide	March 2006	PDF [980 KB]
SBR Administration Guide (Enterprise Edition)	March 2006	PDF [3.2 MB]
SBR Reference Guide	March 2006	PDF [1.9 MB]
SBR LDAP Scripting Guide	March 2006	PDF [520 KB]
SBR 5.4.1 Release Notes	May 2007	PDF [184 KB]

Steel-Belted Radius Global Enterprise Edition Release 5.3
Title	Release Date	Format
SBR Getting Started Guide	October 2005	PDF [980 KB]
SBR Administration Guide (Global Enterprise Edition)	October 2005	PDF [3.2 MB]
SBR Reference Guide	October 2005	PDF [1.9 MB]
SBR 5.3 Release Notes	October 2005	Text [17 KB]

Steel-Belted Radius Enterprise Edition Release 5.3
Title	Release Date	Format
SBR Getting Started Guide	October 2005	PDF [980 KB]
SBR Administration Guide (Enterprise Edition)	October 2005	PDF [3.2 MB]
SBR Reference Guide	October 2005	PDF [1.9 MB]
SBR 5.3 Release Notes	October 2005	Text [17 KB]

Steel-Belted Radius Appliance 5.x
Title	Release Date	Format
SBR Appliance 5.x Setup Guide	April 2006	PDF [1.9 MB]
SBR Appliance 5.x Configuration Guide	April 2006	PDF [3.7 MB]
SBR Appliance Upgrade Guide (Release 5.4)	May 2007	PDF [620 KB]

Password Amplifier
Title	Release Date	Format
Password Amplifier Manual	September 2004	PDF [142 KB]

Odyssey Certificate Authority
Title	Release Date	Format
Odyssey Certificate Authority Administration Guide	October 2004	PDF [142 KB]